DynaCommerce

Dynacommerce provides end-to-end omnichannel sales and order-management solutions for mobile, cable, media and utility companies. We help them to easily and rapidly transform into agile digital service providers enabling the most complex customer journeys and business models of today and the future. By unifying the customer journey across multiple channels, devices, and touchpoints, we enable a seamless, consistent buying experience, with the flexibility demanded by their customers.

Our solutions turn into reality, the omnichannel promise of “buy anywhere, pick up anywhere, return anywhere,” as well as the equally critical “upgrade and change anytime” part of the customer’s journey. OMNIUS provides a quick path to implement true end-to-end omnichannel sales by removing the organizational, operational and technology challenges.

True end-to-end omnichannel implementation automates sales, product configuration, pricing, quoting, order management, fulfillment, and one of the most complex processes, reverse logistics. Designed accordingly to industry specifics, OMNIUS enables business agility resulting in faster time-to-market, increased sales and improved efficiency even with multiple legacy architectures and systems present. Significant benefits impacting bottom line can be realized immediately through improved order visibility, efficiency, reduction in order errors, fallout and returns while continuing to provide the best customer engagement and experience.

OMNIUS can be implemented without an impact on existing legacy IT, multiple BSS/OSS environments and business processes. Brand customizable channel fronts powered by CPQ, a single catalog, sales, and delivery engines, order gateway, and integration layers to multiple BSS stacks, ERP, analytics, marketing, and CRM, make OMNIUS the most unique and powerful omnichannel solution on the market.

Several leading global mobile and converged operators have selected OMNIUS to successfully implement their omnichannel sales strategy.