Capita

About Capita

We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens.

Capita is a consulting, digital services and software business, delivering innovative solutions and simplifying the links between businesses and customers, governments and citizens.

We partner with clients to transform their businesses and services, taking on the complex and difficult things – so they don’t have to.

As part of the fabric of UK society, we’re helping millions of people every day.

Capita is a consulting, digital services and software business
We are driven by our purpose: to create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society.

We are committed to being a responsible business – in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors.

Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens.

We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler.

We operate in the UK, Europe, India, and South Africa – and across six divisions: Software; Technology Solutions; People Solutions; Customer Management; Government Services and Specialist Services.

Our approach

We deliver innovative solutions – to simplify the connections between businesses and customers, governments and citizens.

At a glance

Capita is a consulting, digital services and software business, delivering innovative solutions every day.

Our values

At Capita, we live by our values. They define who we are, how we work and help us create better outcomes.

About the Board

The Board determines the strategic objectives and policies of Capita to best support the delivery of long-term value.

Executive committee

Capita’s executive committee consists of functional heads and executive officers who are entirely accountable for their function or division. Our divisions are aligned around our key markets: Customer Management; Government Services; People Solutions; Software and Technology Solutions. Alongside them sits our sixth division - Specialist Services. These are all aligned with Capita’s overall strategy.

Policies and principles

We have a number of group policies and procedures in place, which are embedded in our business processes and ways of working. These set out how we do business, engage with clients and manage our relationships with customers, suppliers and third parties.