BroadSource

BroadSource brings 16 years of BroadWorks™ based Unified Communications, Contact Centre Design and Project Engineering experience which is the perfect foundation for our ongoing Software Product innovation, Professional Services, and Consulting activities. With Cisco’s team now driving the move to Cloud UC, our experience and product IP is perfectly positioned to accelerate the migration to Cisco’s Cloud UC and Customer Journey Platform.

We have invested heavily in our Mobile Persona Assistant which significantly increases the daily consumption of Cloud UC features, historically a big industry problem. We can now deliver the user experience, analytics, and intelligence that supercharges Cloud UC services.

Our Global Team leads complex Cloud UC engineering projects, operational support and frictionless customer interactions using Customer Journey Platform.

Our EMU PLATFORM simplifies BroadWorks Cloud UC platform integration and subscriber data management.

Our PiPA MOBILE PERSONA ASSISTANT supercharges feature consumption and product differentiation in Cloud UC.

With offices in Melbourne, London, Seattle, and Dusseldorf, we have active projects for global service providers in AsiaPAC, Europe and North America.