Idea Science

Idea Science is an Australian consultancy that helps companies improve the experience their customers have. It combines strategy, technology and quality assurance work, and supports Australian and international organisations through digital transformation projects.

What Idea Science offers

• CRM solutions — planning and implementing customer relationship systems.
• Digital marketing — including web personalisation aimed at generating better leads.
• Test engineering — quality assurance and test work so that new releases can launch with more confidence.
• Design thinking workshops — used to map a route to a client's target state.
• Data insight work — building useful insight from company data, including machine learning in marketing.

Who it works with

The firm serves Australian and overseas companies. Its published testimonials come from an IT operations manager at RMIT University, a global chief technology officer and a general manager, all describing delivery in lean, agile settings.

Key facts

• Based in: Australia
• Recognition: won a 2022 Tricentis partner innovation award
• Focus: customer experience