Zadarma

Zadarma is a European telecoms company that supplies cloud phone systems and virtual numbers, and it has been operating for more than 19 years. Small businesses, call centres, larger firms and remote teams use it to run calls over the internet without buying phone equipment. It reports more than two million registered users in 160 countries.

What Zadarma offers

• Cloud PBX — a virtual business phone system with IVR, call transfer and forwarding, recording, statistics and voicemail, set up through a configuration wizard.
• Virtual numbers — local, toll-free and mobile numbers in 110 countries, with calls received online or forwarded to any phone.
• VoIP calls and SMS — international calling with per-second billing, caller ID and desktop and mobile apps, plus business text messages.
• Teamsale CRM — a CRM tied to the PBX for calling from the browser, customer profiles, deals, tasks and sales pipeline tracking.
• Sales and AI tools — call tracking, Click to Call, an AI voice agent and speech analytics.
• Integrations — connections to CRMs such as HubSpot, Salesforce and Zoho CRM, and to Slack, Microsoft Teams, Shopify and Zendesk.

Who it works with

Small businesses, call centres, larger companies and distributed teams working across several countries.

Key facts

• Based in: Europe (listed under Bulgaria)
• Coverage: numbers in 110 countries, users in 160
• Support: multilingual, around the clock