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Userfeel

Usability testing platform that shows product teams and agencies video of real users working through their sites and apps

  • Founded 2010

About Userfeel

Userfeel is a UK-listed usability testing service where teams watch recordings of real people using their websites and apps. It is built for product teams, agencies and ecommerce brands, and encourages testing as a regular weekly habit rather than a one-off research project.

What Userfeel offers

  • Usability tests — quick test set-up, with recorded sessions showing where users hesitate or get confused.
  • Participant panel — human-verified testers who can be targeted by role, behaviour or custom criteria, including niche profiles.
  • Multilingual studies — research run across several language markets.
  • AI-assisted analysis — tools that condense many hours of sessions into patterns a team can act on.
  • Shareable clips — short user videos for aligning a team instead of long written reports.
  • User surveys — survey studies alongside the usability tests.

Who it works with

Product teams, agencies and ecommerce brands around the world. Sample tests cover an online purchase journey, a car rental booking flow, a hotel comparison and an iPhone app tested on the participant's own device.

Key facts

  • Based in: United Kingdom
  • Plans: flexible research plans that scale cadence, scope and user types

Profile written by TrustList from the business's own published information, Sep 2026.

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