Ubersmith

Ubersmith sells a single operations platform to infrastructure providers, linking usage-based billing, contracts, provisioning and customer support. Its central argument is that bandwidth overages, power draw and add-on services often go unbilled when usage tracking and invoicing sit in separate tools, so it brings both onto the same data.

Products and services

• Usage-based invoicing: bills drawn from what was actually delivered, covering tiered, metered, flat-fee and hybrid plans.
• Contract management: tracking agreements from signature through term and renewal.
• Quote-to-provision workflow: quoting, approval and provisioning handled as one process, with automated order fulfilment.
• Infrastructure monitoring: device and power monitoring that feeds the same records used for billing.
• Support ticketing: tickets shown alongside the customer's account details.

Who it works with

The product targets infrastructure businesses such as colocation, bare metal, managed services and storage providers, whose customers are billed on mixed or usage-driven models.

Key facts

• Based in: United States
• Billing models: Tiered, usage-based, flat-fee and hybrid