Trusona

Trusona, a US security company, verifies the real person behind help desk calls, support requests and sensitive transactions. Its ATO Protect product targets impersonation made easier by generative AI, such as cloned voices and fake video calls. It checks identity against authoritative records rather than relying on passwords, security questions or one-time codes.

Products and services

• ATO Protect: real-time identity checks before password or MFA resets, wire transfers and other risky actions.
• Authoritative source checks: matches people against DMV records, mobile network operators and LexisNexis.
• Document coverage: supports more than 2,500 identity document types worldwide.
• Scan anti-replay: patented detection of replayed ID scans, plus defences against SIM swaps and man-in-the-middle attacks.
• Agent and exec verify: two-way checks so customers can confirm a caller is genuine and executives can verify each other.
• TruPass: a reusable credential that skips future document scans.

Clients

Enterprises protecting their help desks and workforce accounts, including those using Microsoft Entra ID.

Key facts

• Based in: United States
• New product: Account Recovery+ for Entra ID