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Authentication Software

Trusona

Identity verification service that checks who is behind help desk and support requests to stop account takeover

By Trusona

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About Trusona

Trusona sells account takeover protection for enterprises. Its ATO Protect product confirms the real person behind a request before a password reset, wire transfer or other high-risk action goes ahead.

What Trusona does

  • ATO Protect: verifies a person's identity in real time on each channel against authoritative sources.
  • Agent and Exec Verify: lets employees and customers confirm that a caller is genuine, and lets executives verify each other.
  • Replay detection: spots replayed ID scans.
  • TruPass key: a verified person can skip repeat ID scans later.
  • Account Recovery+ for Entra ID: a newer product announced on the site.

Who it works with

Enterprises with help desks and support teams facing voice cloning, synthetic identities and SIM swaps.

Key facts

  • Checks against: DMV records, mobile network operators and LexisNexis
  • Audit: SOC 2 audited
  • ID coverage: more than 2,500 ID types worldwide

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

  • Android
  • Credential Management
  • Multifactor Authentication
  • Biometrics
  • Mobile Authentication
  • Out-of-Band Authentication
  • Single Sign On
  • Social Sign On
  • Installed - Windows
  • Web-Based, Cloud, SaaS
  • iPhone / iPad
  • Live Online
  • Documentation
  • 24/7 (Live Rep)

What the business tells TrustList

Stability: major incidents
0 incidents measured

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