Telavox

Telavox, based in Sweden, supplies telecom operators with a communications platform they can brand and resell to business customers. The package combines a unified communications suite, the billing and support systems needed to sell it, and carrier-grade connectivity underneath. Telavox also runs its own operator business on the same technology.

What Telavox offers

• User workspace — calls, messaging, AI features and collaboration tools for end users of the operator's service.
• Workflow layer — moves conversation data into customers' business systems in real time through open integrations, streaming and events, with AI orchestration being added.
• Telco-native core — runs inside the operator's network, works with any cloud and fits existing OSS and BSS systems.
• Go-to-market tools — bundling, branding, automation and compliance support so partners can sell under their own name.
• Wider telecom services — international transit and numbers, MVNO as a service and operations as a service.

Who it works with

Telavox sells to telecom operators that serve business customers. It shares adoption and retention guidance drawn from running its own operator on the same stack.

Key facts

• Based in: Sweden
• Model: white-label, resold by operators