
German IT company providing customer-service workload software, cloud workplaces and IT consulting for businesses

Cloud business process management and process mining software, now part of SAP

Signavio GmbH is a German software company that makes tools for modelling, managing and improving business processes. Its products are now presented as part of the SAP Signavio suite, which the company describes as a complete approach to business transformation. The suite covers process management, process mining, automation and governance, so that a company can see how its work really runs and change it with evidence.
The company's origins are academic. Four students at the Hasso Plattner Institute in Potsdam set out to build software that drew on process knowledge across the whole team, since existing modelling methods were usually confined to single departments. They created a modelling tool based on the collaborative elements of the early web, and the first prototype appeared in 2006. The company was founded in 2009 around the Signavio Process Manager, which the company describes as the first collaborative, completely web-based business process management software.
Process mining studies the data a company already generates to show where its processes actually run, where they overlap and where work is being duplicated. Governance tools help an organization keep its processes under control as they change. The company says that the combination lets a business decide which changes to make using facts about its own operations rather than assumptions.
Signavio has added generative AI features to its products, which it says help with process optimization and the design of new workflows. The company describes a path from the potential of agent-based AI to measurable business results, and it argues that process knowledge is what allows AI to be applied sensibly across a business.
The company's current website ties its tools to a wider transformation approach that includes SAP LeanIX. It describes a method for transforming an organization that begins with strategy and moves through to implementation, and it offers value accelerators designed to shorten the time from starting a project to seeing a return. It states that it has been named a leader in the Gartner Magic Quadrant for process intelligence platforms for several years in a row.
Signavio works with companies in many countries. Its website names customers including Bosch Rexroth, KWS and Hochland, which it says use its tools to align technology, processes and architecture with strategic goals and to draw on process data for decisions. The company's work spans regions including the Americas, Europe, Asia Pacific and Japan.
Signavio GmbH makes software for modelling, managing and improving business processes. Four students from the Hasso Plattner Institute in Potsdam started it, and its first product was a web-based tool for collaborative modelling.
Companies in many countries that need clear process knowledge to change how they operate.
Summary written by TrustList from the business's own published information, Nov 2026.
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