retorio

retorio is a software platform that coaches sales, leadership and service staff through simulated conversations with AI. It began as a browser tool where people recorded themselves on camera and microphone, and it now serves large organisations that want to train their teams on video or phone scenarios.

What retorio offers

• AI role-play — staff practise difficult client conversations against virtual versions of real customers that object and push back.
• Behaviour analysis — each session is reviewed for verbal and nonverbal behaviour, and reps can replay their own recordings with guidance.
• Coaching programme builder — programmes are assembled from existing playbooks, battle cards or CRM data, or written from scratch.
• Virtual clients — teams choose from photorealistic avatars, voices and languages to match their market.
• Team insights — results are reported across individual reps, teams and regions.

Who it works with

The platform is aimed at enterprise sales, leadership, onboarding and product training teams. It can connect to a CRM or learning management system, or be reached through an API.

Key facts

• Languages: training sessions can run in four languages, one of which is English.
• Deployments: the site cites more than 50 enterprise deployments.
• Integrations: CRM, LMS and API access.