Paragon Customer Communications

Paragon Customer Communications provides end-to-end customer communications services, reaching clients' customers across every channel. It goes to market through three service lines and belongs to the wider Paragon Group. Its marketing and communications work rests on digital technology and customer data.

What Paragon Customer Communications offers

• Customer experience and marketing — data-driven engagement and multichannel campaigns.
• Business process and transactional — transactional communications handled for clients.
• Digital customer experience — automated inbound communication workflows and digitised customer journeys.
• Lead supply — a managed service model consolidating clients' requirements across functions and regions.

Who it works with

The firm works across all major sectors and states that compliance and security matter greatly to it and its clients.

Key facts

• Scale: UK, France, Germany, Benelux and Eastern Europe
• Parent: Paragon Group