Orange Bus

Orange Bus is a design consultancy focused on services and customer experience. Its teams work with clients to understand complicated problems and turn them into services that work well for both users and the staff who deliver them.

What Orange Bus offers

• Service design — shaping how a service works from the user's point of view.
• Experience design — improving how customers interact with an organisation.
• Co-creation — working alongside client teams to develop new and improved services.
• Digital delivery — applying digital methods and tools to reach results quickly.

Who it works with

Global organisations, brands and government departments.

Key facts

• Team: multi-disciplinary design teams
• Approach: user-centred, helping leaders see the organisation through customers' eyes