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OpenRMA Technologies

Desktop and cloud repair shop software for tracking repair tickets, customers and inventory

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About OpenRMA Technologies

OpenRMA helps repair businesses log and manage jobs. It comes as a desktop program or as a cloud service, and suits computer repairers, phone repair shops and other repair centres.

What OpenRMA offers

  • Repair ticketing: tracks repairs, issues tickets and quotes, and manages customers and inventory.
  • Automatic customer updates: sends SMS and email notifications as a repair progresses.
  • Detailed repair records: stores problem description, item condition and included accessories, plus photos and attachments.
  • Customer history: staff can look up every earlier job for a customer.
  • Custom form printing: prints intake and collection forms on US Letter, A4, A5 or thermal receipt paper, with the shop's terms printed on them.
  • One-time licence: offered under a one-time purchase rather than a recurring subscription, and can run without an internet connection.

Who it serves

Its users are repair businesses of several kinds, including computer and phone repairers.

Key facts

Profile written by TrustList from the business's own published information, Sep 2026.

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