myK

myK is an enterprise feedback management platform. It goes beyond a basic survey tool by handling feedback collection across a whole organisation and through several channels.

What myK offers

• Multichannel surveys — from a single tactical survey to continuous strategic feedback programmes.
• System integration — connects to operational systems such as CRM and HR, so surveys can be personalised and triggered by events.
• Real-time actions — can start ad hoc follow-up actions as responses arrive.
• Analytics links — exchanges data with an organisation's analytical systems for a fuller picture.

Who it works with

Any organisation that wants a clearer view of customers, employees, products and internal processes through feedback.

Key facts

• Type: enterprise feedback management software
• Coverage: customers, employees, products and processes