iRiS Software Systems Ltd

iRiS Software Systems Ltd builds a cloud-hosted guest experience platform for the hospitality industry. Hotels and restaurants use it to give guests information, ordering and messaging on their own devices, while staff manage the content centrally. The company says it has worked on these products since 2010.

What iRiS Software Systems Ltd does

• Guest experience platform: a multi-tenant portal for managing brand content, guest communication and interactive services across a whole hotel network.
• Digital ordering: food and drink ordering from the guest's own device, together with a guest directory and concierge functions.
• Messaging and translation: instant two-way messaging and multilingual content.
• Integrations: links to point of sale, room management and property management systems through open APIs.
• Analytics: reporting on guest activity before, during and after a stay.

Who it works with

The platform serves hotel brands, hotel management companies and boutique and lifestyle groups. Support is multilingual and covers clients in more than 120 countries.

Key facts

• Since: 2010
• Support: 24/7, in several languages