Warranty Base

Warranty Base provides back-office software to firms that sell home warranty plans. The team has served this niche since 2012, first under the name Home One, and describes the current product as a rebuild of that system on a modern cloud platform with new architecture and a new interface. The old homeonewarranty.com address now forwards to warrantybase.io, though some providers still run portals on its subdomains.

Products and services

• Contracts and renewals: contract records with automated renewal handling.
• Claims: intake and tracking of homeowner claims from first report to close.
• Servicer network: management of the contractors who carry out repairs.
• Billing: automated billing for warranty plans.
• Customer portal: white-labelled self-service access for homeowners.
• Agents and reporting: management of selling agents, plus warranty analytics and links to other systems.

Customers and markets

The product is built for home warranty providers themselves, not for homeowners buying cover.

Key facts

• In the market since: 2012
• Former name: Home One
• Delivery: cloud-hosted