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Granicus

Citizen experience software for governments and destination marketing organisations managing public digital services

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  • Founded 1999
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About Granicus

Granicus is a US software company that builds digital tools for the public sector. Its two platforms help government bodies reach residents and deliver services online, and help destination marketing organisations attract visitors and events. Organisations served range from small towns to national governments.

What Granicus offers

  • Government Experience Cloud — a platform for widening digital reach, understanding audiences and handling service requests from first contact to delivery.
  • Destination Experience Cloud — tools for tourism bodies to engage stakeholders and win visitors and events.
  • Engagement tools — channels for sending updates and growing audiences among residents and businesses.
  • Analytics — measurement of each interaction so agencies can improve their services.
  • AI features — AI capabilities designed around how government bodies work.

Who it works with

Local, regional and national government bodies and destination marketing organisations. One cited user is the US Department of Veterans Affairs' National Center for PTSD, which used its engagement tools to reach a larger audience.

Key facts

  • Based in: United States
  • Reach: the company says its technology links over 7,000 government bodies with more than 330 million people
  • Events: runs a yearly Government Experience Virtual Summit

Profile written by TrustList from the business's own published information, Sep 2026.

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