Fetchit

Fetchit is a client retrieval tool for veterinary practices, developed by Schultz Technology Solutions, LLC in Pottstown, Pennsylvania. It sits between the clinic's phone system and its practice management software, so the right client and pet file opens on screen when a call arrives and reception staff do not have to search for it.

What Fetchit offers

• Automatic record lookup — matches the incoming number to the client in the practice system and displays the chart.
• Call history and reports — three standard reports covering average calls by day, average calls by hour and calls handled per receptionist.
• Optional extras — texting, click-to-pay and custom reports, available at extra cost.
• Round-the-clock support — technical help at any hour.

Who it works with

It is aimed at veterinary clinics. Schultz Technology lists integrations with systems including Vetport, Digitail, Rhapsody, Vetspire, Instinct, Shepherd, ImproMed, AVImark, IDEXX Cornerstone and ezyVet.

Key facts

• Based in: Pottstown, Pennsylvania, United States
• Developer: Schultz Technology Solutions, LLC
• Platforms: Windows 10 or 11 workstations; Windows Server 2012 R2, 2016 or 2019
• Data: the developer says Fetchit does not collect practice or client data