Facilio

Facilio makes a computerised maintenance management system for enterprise facilities teams. It gathers maintenance, vendors, tenants, compliance and finance workflows into one platform, so teams and contractors work from the same live record across all their sites.

What Facilio offers

• Connected CMMS — planned maintenance, asset lifecycle tracking and digital audits.
• Tenant and vendor management — tenant requests, technician updates and supplier performance tracked in real time.
• Atom AI agents — automate service requests, reporting, invoice checks and asset lifecycle decisions.
• Mira helpdesk AI — takes in, routes and dispatches requests and escalates emergencies across phone, chat, WhatsApp and email.
• Dashboards — work order volumes, maintenance costs, SLA adherence and vendor performance.
• Field service and mobile — modules for field service management and a mobile CMMS.

Who it works with

Enterprise facility management teams running portfolios of many sites.

Key facts

• Based in: United States
• AI tools: Atom agent suite and Mira helpdesk assistant