Expertrec

Expertrec sells hosted site search and product discovery tools that online shops and content websites add to their pages. The service is operated by Cloud Infra LLC of Delaware, and its core product is an AI custom search engine that can also stand in for Google site search. Around search it adds merchandising, recommendations, personalisation and generative AI chatbots.

What Expertrec offers

• AI site search — semantic results with autocomplete, filters, facets and voice search, plus an agentic mode that splits complex queries into steps.
• Merchandising and recommendations — tools to pin or boost products, build collection pages and show suggestion widgets.
• GenAI chatbots — a chatbot that helps with sales, a general site assistant and search across documents.
• Platform plug-ins — ready integrations for Shopify, Magento, WooCommerce, BigCommerce, Wix, WordPress, Squarespace, Drupal, Miva and more.
• Analytics and notifications — reports on visitor searches and result performance, along with web push alerts.
• Consulting — GenAI consulting and services.

Who it works with

The tools target e-commerce stores and content sites; the company says it has more than 700 customers, and it cites a retailer, SB Simpson, raising conversions after switching.

Key facts

• Operator: Cloud Infra LLC, Delaware
• Customers: more than 700
• Trial: 14 days, no card needed