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E

IT Product Company

Etiya

Telecom software company providing business and operations support systems and AI tools for service providers

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TrustList summary

Etiya is a software company founded in 2004 that sells customer-experience and business support software to telecom operators. Its global headquarters is in Amsterdam, and it reports more than 850 employees. The software can be deployed in the cloud or on the operator's own premises.

What Etiya does

Autonomous BSS: a three-layer architecture joining composable BSS, customer digital twins and AI agents.
Business products: modular, API-based, TM Forum compliant products for running operations.
Agentic AI: AI agents that act and collaborate with little human instruction.
CRM and marketing: AI-driven customer views and a campaign planning platform.
Loyalty, catalogue and quoting: tools for rewards programmes, product catalogues and quotes.

Clients

Communications service providers and telecom operators worldwide.

Key facts

Headquarters: Amsterdam, Netherlands
Founded: 2004
Team: more than 850 employees
Other offices: Silicon Valley, Istanbul, Singapore, Ukraine, Dubai and Montreal

Summary written by TrustList from the business's own published information, Oct 2026.

Categories & features

What the business tells TrustList

Founded: 2004 (22 years) evidence sent
Number of staff: 850 people evidence sent

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