eConsult

eConsult is a UK maker of digital triage and remote consultation tools used across primary care, hospital outpatients and emergency departments. Trading as eConsult Health Limited, it helps NHS services gather patient information up front and send each patient to the right clinician. Its products are registered medical devices.

What eConsult offers

• eConsult online consultations — an all-in-one platform for GP practices to collect patient details, triage requests and manage demand.
• eSpecialist — specialist triage question sets and hybrid consultation tools for outpatient services, aimed at waiting list backlogs.
• eTriage — self-service triage kiosks in emergency department waiting rooms that flag sicker patients and redirect others.
• Smart inbox — a registered component of the product set for handling incoming requests.

Who it works with

GP practices across the UK and NHS trusts. Published reports cover Homerton University Hospital NHS Foundation Trust, where an independent study found shorter pre-registration queues, and Mid and South Essex, where gastroenterology and MSK teams report saved clinical time.

Key facts

• Based in: United Kingdom
• Regulation: eConsult, eTriage, eSpecialist and Smart inbox registered with the MHRA as Class 1 medical devices on 23/3/23