Coveo

Coveo provides software that personalises digital experiences for customers, partners, dealers and employees. It joins unified search, analytics and machine learning to return relevant information and recommendations. The platform is used on websites, e-commerce sites, contact centres and intranets.

What Coveo offers

• Unified search — one search layer that spans a company's content and systems.
• Analytics — data on how people search and what they find.
• Machine learning recommendations — suggestions tailored to each user.
• Commerce and service use cases — relevance for online shops and support teams.

Who it works with

Mid-sized and large organisations across several industries. The company reports more than 1,500 activations.

Key facts

• Partnerships: Salesforce Gold ISV Partner and Sitecore Platinum Technology Partner
• Activations: over 1,500, according to the company
• Channels served: websites, e-commerce, contact centres and intranets