Clevertar

Clevertar, based in Adelaide, designs and operates AI digital agents that answer customers over web chat, voice and in store. It works with Australian retailers and larger organisations, building the agents and then running and improving them as an ongoing managed service. It also helps executive teams plan where AI fits.

Products and services

• Managed AI agents: customer-facing assistants that handle bookings, ticketing and account questions, passing harder cases to staff.
• AI Advantage Strategy: a short series of sessions for leadership teams to find the most valuable AI uses, align stakeholders and leave with a roadmap.
• Omni-channel deployment: agents that work across web, voice and in-store channels.

Who it works with

Clevertar has deployed agents in health, retail, telecommunications and government. Named examples include an assistant for Australian Red Cross Lifeblood answering donor eligibility questions and one for retailer Curve Project handling product and support queries.

Key facts

• Based in: Adelaide, Australia
• Model: managed partnership, with Clevertar building and operating the AI