AfterShip

AfterShip builds automation tools for online retailers and shoppers, focused on what happens after checkout. Its platform covers tracking, returns and related customer communication, with the aim of improving loyalty and repeat sales.

What AfterShip offers

• Shipment tracking — proactive tracking notifications that reduce where-is-my-order enquiries and show delivery performance.
• Returns automation — handles returns and exchanges and helps retain revenue.
• Shipping protection — cover offered at the cart or checkout for lost or damaged parcels.
• Delivery date estimates — predicted delivery dates shown on the checkout page.
• Shipping management — a platform for managing fulfilment across several carriers.
• Carbon reporting and email parsing — emissions reports, plus a tool that extracts shipment data from emails.

Who it works with

Online retailers and global marketplaces, including well-known consumer brands that use it for carrier visibility and customer service.