DMV

DMV handles communications for UK organisations through a single team that is not tied to any one network or vendor. The Birmingham provider compares the market for each customer, recommends what fits, and then comes back to review the arrangement as needs change. It describes its work as consultancy rather than commodity telecoms, starting from what a business needs before suggesting anything from its portfolio.

Mobile, phone, connectivity and collaboration under one account

Business mobile starts from the people using it: the number of users, where they work and what is budgeted, with the line-up drawn from the major UK networks and from SIM-only deals through to full handset contracts. Mobile device management and an SMS gateway sit alongside it for organisations that need to control fleets of devices or send messages from their own systems.

Cloud telephony is the second strand: hosted phone systems, virtual landlines and 3CX installations, plus SIP trunks that let a business connect its existing PBX to any number while making use of the IP infrastructure it already has. Business broadband and fibre serve single sites, remote staff and organisations spread over several locations, including customers that move large volumes of data and want fast synchronous speeds. Unified communications ties voice, messaging and meetings together so that teams work the same way wherever they are, and Microsoft Office 365 is available as part of the cloud offering.

Why independence is the selling point

The company says it does not work for one network or vendor, so a customer sees a range of recommended providers instead of the single option a current supplier offers. Requirements are assessed first, the market is evaluated, and the options are explained in plain language. Supplier relationships are used to obtain tariffs and arrangements shaped around the customer, and the company states that it owns its data centres, core network, transit and peering services, which it presents as a basis for steady service quality.

Reviews and renewals

Account teams carry out regular reviews of contracts, tariffs and services against how the customer actually uses them. When a renewal approaches, current market options are laid out so that upgrades keep pace with growth. The stated aim is a dependable communications setup that helps an organisation become more agile, efficient and productive.

The firm serves small and medium businesses, mid-market companies and corporate organisations.