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Incident Management Software

Statuspage

Status page service for telling customers about downtime and incidents by web, email and text

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  • Incident Reporting
  • Web-Based, Cloud, SaaS
  • Webinars
  • Documentation
  • +1 more
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About Statuspage

Communicating during downtime

Statuspage is a service for telling customers what is happening when a product or website has an outage. The company describes it as the industry standard for incident communication and says thousands of web technology companies, Dropbox and DigitalOcean among them, use it.

Why teams use a hosted status page

Instead of hosting their own pages and maintaining cumbersome email lists, teams hand the job to Statuspage. Features named by the company include email and text notifications, incident templates and an Uptime Showcase. The stated goal is a better experience for customers at the moment they are most likely to be frustrated.

TrustList summary

Statuspage is a hosted service for communicating about outages and incidents. Instead of running their own status site and email lists, companies publish updates through it.

What Statuspage offers

  • Hosted status pages: a public page showing the current state of a company's services.
  • Email and text notifications: subscribers are alerted when an incident starts or changes.
  • Incident templates: ready-made wording to speed up updates during downtime.
  • Uptime Showcase: a display of service availability.

Who it works with

Statuspage suits any organisation whose customers rely on its online services and expect clear, timely news when something breaks.

Web and technology companies that must keep customers informed during downtime. Dropbox and DigitalOcean are named as users.

Key facts

Summary written by TrustList from the business's own published information, Nov 2026.

Categories & features

  • Incident Reporting
  • Web-Based, Cloud, SaaS
  • Webinars
  • Documentation
  • Online

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