Way We Do

Acceptance rules set policy by policy

Each policy or procedure in Way We Do carries its own acceptance rule, so a short note about a parking bay does not need the same handling as a health and safety standard. Accept Once asks staff to confirm a procedure one time, which suits information that rarely changes, such as where the kitchen and toilets are. Accept After Each Change works the other way: when a procedure is edited, the system emails the team at 7am the next day and keeps sending the reminder daily until each person accepts. Repeat Acceptance runs the sign-off again on a monthly, quarterly or annual cycle, which the company suggests for health and safety, workplace expectations and compliance material.

A sign-off that cannot be skipped

The company says staff cannot accidentally bypass acceptance. To sign, a user reads a legal statement, ticks a checkbox and enters a username and password. The system also keeps a snapshot of the exact version accepted at that moment, and it writes the acceptor's name, email address, date and time into the footer of the acceptance report. Administrators can see who has and has not accepted at any time, sort the results by individual procedure, by role or by team member, and print them as evidence for an audit.

Process maps, workflows and management systems

Beyond sign-off, the platform maps each process step by step and turns those maps into workflows that managers can assign and monitor. The company separates work management, workflow management and process management, and says it focuses on the last, so written procedures become workflows that people and AI agents follow in order. It lists support for quality management to ISO 9001, health and safety to ISO 45001, environmental management to ISO 14001, and information security with AI management to ISO 27001 and ISO 42001, alongside Essential Eight and SOC 2 alignment. The site says an independent third party has certified the company to ISO 27001 and ISO 9001, and that certificates are available on request.