Right Inbox

Gmail with the features it is missing

Right Inbox extends Gmail through a browser add-on with email productivity tools. Installation takes about 30 seconds, and it runs in Firefox, Safari and Chrome. According to the maker, a user base of more than 250,000 professionals is claimed, and its Chrome store page carries more than 12,000 reviews. Its intended users are freelancers, business owners, managers and salespeople whose days are spent in Gmail and who must follow up reliably.

Seeing who reads

Email tracking shows who opens a message and who clicks its links, so a sender knows when to follow up. The company lists it first among a set of twelve features that it says upgrade Gmail.

Sending at the right time

Send Later lets a user write an email when it suits them and have it delivered when it suits the recipient. It can use the recipient's own time zone, which the company suggests for clients in different countries or for ideas that come at night but should arrive the next morning. A recurring option covers messages that go out on a schedule.

Follow-ups that cancel themselves

The Sequences feature lets someone write follow-ups in advance and schedule them to go out if the recipient does not answer the first message. When the person does reply, the remaining follow-ups are canceled automatically. The company describes this as removing the worry of missed follow-ups and as a way to automate outreach inside Gmail. Reminders can also be set on messages.

Templates, signatures and notes

Templates turn emails a person keeps retyping into text that can be inserted with one click and then personalized. The company says this adds consistency and cuts mistakes, since the wording has already been tried. Multiple signatures can be created and switched without leaving the Gmail editor, which suits people who deal with email in several roles. Private Notes attach context to an email that other participants in the conversation never see, so details noticed when a message arrived are still there later.

Who builds the experience

The company presents the product as the Gmail a user already knows, turbocharged, and says the interface feels like part of Gmail.