Culturally Digital

Culturally Digital is a consultancy that helps organisations design digital services around the people who use them. It argues that many large brands lose touch with their digital customers because technology budgets follow internal assumptions rather than research.

What Culturally Digital offers

• Service design — putting people at the centre of how a digital service is planned.
• Customer research — using data and research about real customers to guide delivery decisions.
• Delivery culture alignment — bringing a client's ways of working in line with what customers need from technology from the outset.

Who it works with

The firm addresses large brands and companies investing heavily in technology that want delivery to reflect modern customer needs.