Helpful Digital

Helpful Digital helps organisations communicate with confidence online. It was founded in 2010, and its team is based in the UK, the US and Australia, working with clients worldwide.

Its main service is a simulation platform, used to rehearse high-pressure situations such as a cyber attack or national emergency.

What Helpful Digital offers

• Social Simulator — realistic stress-testing of how a team handles social media during a crisis.
• Crisis90 — a workshop tool for working through customer service or crisis scenarios.
• Digital Action Plan — a blended online and offline skills programme for groups using digital tools at work.
• Communications strategy — plans for internal and external channels and content.
• WordPress websites — site builds with continuing support.

Who it works with

Organisations that need their teams ready for crises, plus staff who handle corporate communications, media and social channels.

Key facts

• Founded: 2010
• Locations: UK, US and Australia