DB Creative Agency

Demonstrated the use of safety and emergency equipment Provided emergency care (CPR, first aid, AED) when needed Completed inventory sheets, converted foreign currency, counted meals in business and first class cabin Coordinated with pilots and gate agents to verify passenger counts

Developed and designed websites Produced copywriting and visual design for marketing collateral, web pages, sales pages, and customer communications Created, planned, and appeared as an on-camera consultant to teach tutorials and facilitate virtual workshops Provided creative thought leadership and drove visual design across all platforms by combining industry best practices, methodologies, metrics, and analytics

• Featured in VoyageMIA magazine
• Featured in the 2021 Wix eCommerce Growth Summit
• Featured in Shoutout Miami magazine
• Published in Wix Community blog
• Developed and trained the customer service department at Wix's Miami headquarters
• Developed and maintained 7-figure websites Assisted the studio owner in recruiting, leading, managing, scheduling and developing a dynamic team of fitness trainers Implemented sales process to schedule prospects into Intro class Coordinated with vendors to ensure that studio retail/products were stocked with accurate inventory counts

Designed, choreographed, and lead high-energy group fitness classes Maintained cleanliness and organization of the fitness studio Maintained highly engaged membership base

Sourced new sales opportunities through inbound lead follow-up and outbound telesales and emails Assisted merchandising team with visual displays Ensured associates accurately completed paperwork, including invoices, delivery schedules, customer records, and financing terms

• Maintained a 100% satisfaction rating over a six month period
• Brand ambassador for City Furniture Internship & Management Program

HTML, CSS, JS, web design, SEO, Microsoft Office, CRM software

Mentoring, inclusive communication, public speaking, servant leadership

Gourmet food plating & presentation, white-glove hospitality

Ability to remain calm in stressful situations, empathy, active listening

Adobe Photoshop, copywriting, graphic design, floral arrangement

Resilient, learns from failure, motivates others, creates value

FLORIDA GULF COAST UNIVERSITY

Inflight Crew Member Training Adult + Infant CPR, AED Food Hander & Serving Certification Flight Attendant Group II FAR Part 121 WHAT COLLEAGUES ARE SAYING: