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Usha Martin Technologies

Technology services firm known for telecom billing, with digital commerce, customer experience and AI practices

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About Usha Martin Technologies

Usha Martin Technologies, often shortened to UMT, is the technology services arm of the Usha Martin Group. It describes itself as a specialist house with its headquarters in London and delivery centres in several countries.

The company built its name on telecom billing software and was among the first firms in India to turn such a solution into a product. It has since widened its range into digital commerce, customer experience, analytics and artificial intelligence.

What Usha Martin Technologies offers

  • Telecom billing solutions — the original product line for telecom operators.
  • Digital commerce — services for online selling and customer journeys.
  • Customer experience — work aimed at improving how clients deal with their own customers.
  • AI and analytics — data-driven business insight practices.

Who it works with

Clients across eleven countries, with a long-standing base in the telecom industry.

Key facts

  • Based in: London, United Kingdom
  • Delivery centres: Birmingham, Kolkata, Bangalore and Johannesburg
  • Experience: more than 20 years
  • Certifications: CMMI Level 3 and ISO 9001:2015
  • Parent: Usha Martin Group

Profile written by TrustList from the business's own published information, Oct 2026.

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