Blacc Spot Media, Inc.

• Strategic ConsultingCPaaS Vendor SelectionCloud Communications StrategyProduct Requirements GatheringMarket Research & Analysis
• Market Research & Analysis
• Software ApplicationsSoftware Product DevelopmentTwilio Flex Contact CenterLegacy to Cloud Migrations
• Twilio Flex Contact Center
• Legacy to Cloud Migrations
• Managed ServicesSupport ServicesTwilio Flex Services
• Expertise
• Contact CenterTwilio Flex Contact CenterFLEXFIG • Built for Twilio FlexConversations & ChatbotsProgrammable MessagingProgrammable Bots & AIChannelsProgrammable SMS/MMSProgrammable VoiceProgrammable Video
• Contact CenterTwilio Flex Contact CenterFLEXFIG • Built for Twilio Flex
• FLEXFIG • Built for Twilio Flex
• Conversations & ChatbotsProgrammable MessagingProgrammable Bots & AI
• Programmable Bots & AI
• ChannelsProgrammable SMS/MMSProgrammable VoiceProgrammable Video

Helping Companies Navigate Cloud Communications

Blacc Spot Media deploys results-driven Cloud Communications strategic consulting and application development services that drive digital transformation for our clients

Blacc Spot Media, a leader in providing Cloud Communications consulting and application development services, is recognized as one of America’s Fastest-Growing Private Companies

We Build Modern Communications Solutions that Drive Digital Transformation Success for Our Clients FLEXFIG • TWILIO FLEX

Deploy Twilio Flex in Days

FLEXFIG (Flex • Configuration) is a ready-made deployable plugin that extends the capabilities of Twilio Flex allowing you to deploy your contact center in days rather than months

Build the Ultimate Contact Center Experience for Your Customers and Agents With Twilio Flex

Traditional Communication is Evolving

Selecting the right communications strategy is key to building great customer experiences (CX) that allows your business to communicate with your customers in today’s ever-changing digital landscape

We Deploy Strategies Built for Modern Communication Blacc Spot Media solves our clients’ toughest communications challenges by providing unparalleled services in strategy, consulting, technology, customer experience, and business operations

Our experienced consulting team will work with you to define results-driven Cloud Communication strategies that improve business workflows and processes while creating enhanced customer experiences (CX)

We design, build and deploy software applications focused on providing you with the ultimate Cloud Communications products and services that drive engagement and efficiency

Blacc Spot Media Managed Services support the operation of your cloud communications products and services, freeing you to focus your team and resources on business-critical initiatives

Let’s face it, there are lots of options when it comes to selecting a Cloud Communications as a Service (CPaaS) provider Blacc Spot Media will work with you to determine which vendors are best suited for your unique business needs

Blacc Spot Media works diligently with our clients to build intelligent, sophisticated Cloud Communications products and services