Dolphin Imaging Plus

Dolphin Imaging and Management Solutions provides software and services covering imaging and practice management, used by dental specialists such as orthodontists, oral and maxillofacial surgeons, and orthodontic-pedodontic practitioners. The company is based in Chatsworth, California, and supports its software with a live chat and phone-based support team that operates on set weekday and weekend hours, alongside a dedicated weekly training session held for its own support staff. Customers can reach the support team by phone across an extended daily window, in addition to the scheduled live chat hours, giving several ways to get help with the software outside a single narrow time slot each day. The support team sets aside a fixed period every week for its own training, during which live chat is unavailable, so customers needing help are directed instead to phone support during that window.