ProvidentCRM

ProvidentCRM is a consultancy that helps organisations choose, set up and adopt customer relationship management systems. It works with client teams to assess their needs before recommending a fit.

What ProvidentCRM offers

• CRM consulting — selecting suitable CRM and process management software.
• Implementation — projects across sales, marketing and service teams.
• Integration — marketing automation and links to other systems.
• Training and support — coaching, change management and continuing account management.

Who it works with

Public and private sector clients, including financial institutions, government bodies, health organisations, technology firms and retailers. The company says it has helped hundreds of organisations in Europe.

Key facts

• Offices: Dublin, Cork, Limerick, Mullingar, London, Manchester, Edinburgh, Barcelona, Lisbon and Porto