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Customer Journey Mapping Tools Software

Indoor Analytics

Indoor positioning, wayfinding and analytics for venues such as airports, malls and offices

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About Indoor Analytics

Indoor Analytics is an indoor positioning and analytics product from indoo.rs, a company that Esri acquired in February 2019. It provides real-time positioning for mobile apps, based on iBeacons, smartphone sensors and smart algorithms. It has been used in healthcare, transport, events and retail.

Main features

  • Indoor positioning: accurate positioning on the map, with on-site installation handled by the services team.
  • Mobile wayfinding: helps visitors find their way inside airports, stations, malls, offices and event venues.
  • Indoor analytics: tracks motion patterns and visitor behaviour to inform venue layout, marketing and pricing.
  • Indoor mapping: converts a static floor plan into an interactive digital map for mobile apps.
  • Professional services: project management and on-site installation for accurate positioning.

Who it works with

Healthcare, transport, events, retail and office sites. The stored page names Amtrak, Kaleida Health and Desjardins as customers.

Key facts

  • Owner: Esri, after its acquisition in February 2019.
  • Platform: ArcGIS Indoors, the Esri product the page points to.
  • Technology: iBeacons, smartphone sensors and smart algorithms.

Profile written by TrustList from the business's own published information, Oct 2026.

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