Lexington Computer Support

Managed IT in Lexington, Kentucky, is the work of Lexington Computer Support, which says it has been in business since 2003. Its engineers support businesses across Central Kentucky, both on site and remotely whenever that is possible, and the company presents its track record as a reason to trust a local provider over a distant call center.

Help desk, backup and on-site repair

The help desk gives day-to-day support to clients, while off-site backup keeps copies of their files away from the office. The company says any document, spreadsheet or other file is at risk if it exists in only one location, and that hard drive failure and computer viruses are common reasons for data loss. On-site computer repair covers hardware problems and routine maintenance, which the firm compares to servicing a car: over time a computer accumulates a lot of build-up that slows it down.

Cloud services and websites

Cloud solutions are tailored to each business's needs, and the company describes its work as helping clients enhance their IT by moving the right systems to the cloud. It also offers website development. The company says the success of a website depends on choosing a web design company with creative and experienced designers, and it builds sites as part of its wider service.

Networking, cabling and data security

For networking and data security, the firm provides data, voice and fiber cabling services in Lexington and the surrounding part of Central Kentucky. Its managed services also cover cybersecurity, with the company describing proactive IT support and data protection as its approach to keeping businesses secure.

Certified engineers and dedicated administrators

The company describes its people as certified engineers, administrators and IT managers with a proactive outlook on technical problems. Each client is assigned dedicated network administrators and computer consultants, and the company says it wants a client to speak to a certified engineer every time they call. Staff are said to have at least seven years of relevant experience, to keep up with technical training and certification, and to support Apple computer systems and iOS devices. The firm says it has Cisco certified network associates and administrators on its team.

Who gets in touch

Prospects can request a free quote for managed services, IT support in Lexington and network consultation. The company says clients usually call about a new office network, a new branch, or dissatisfaction with a current IT provider. Its tagline is that more than 40 years of combined experience can tackle any problem, and its team works to resolve issues on the first visit wherever possible.