First Class Networks

First Class Networks provides outsourced IT support to small and medium-sized businesses in the Boston area. It looks after day-to-day IT, security, backups and cloud systems, and helps regulated firms meet compliance standards. The company builds a custom IT roadmap for each client and supports both on-premise and cloud set-ups.

What First Class Networks offers

• Managed IT services — outsourced support with round-the-clock monitoring to limit downtime.
• Cybersecurity — protection for networks, client data and card payments, adjusted as attack methods change.
• Backup and disaster recovery — copies of domain and server data kept on a separate off-site server.
• Cloud computing — design and support on Amazon Web Services, Microsoft Azure and Office 365.
• Compliance — measures to help clients meet CMMC, HIPPA (health data), PCI and FINRA requirements.

Who it works with

The firm focuses on small and medium businesses in Boston, particularly those that store customer data, private information or take card payments.

Key facts

• Based in: Boston
• Cloud platforms: AWS, Microsoft Azure, Office 365
• Compliance frameworks: CMMC, HIPPA, PCI, FINRA