Kraft & Kennedy, Inc.

Law firms and corporate legal departments that want their technology run by specialists can hire Kraft Kennedy, a technology consulting and managed IT firm with a focus on legal work. The firm has worked in the field for more than thirty years, and it argues that the client's business needs should come before the technology itself.

Round-the-clock IT and cybersecurity for firms

The firm's managed services are meant for firms that need someone to supplement an IT team or that have no in-house team at all. Its certified engineers work through a network operations center that runs around the clock, every day of the year, and it says a security operations team protects the devices of its clients. The firm presents this as the main reason a law firm can avoid downtime during the working week or at night.

Its security work includes automated and efficient tools for compliance and for defense against cyber attacks. The firm describes these as built into the way clients' desktops, mobile devices and applications are deployed.

Messaging, infrastructure and migrations

Enterprise messaging and IT infrastructure form another strand of the work. Kraft Kennedy designs custom environments, supports them over time, and carries out migrations, upgrades and implementations. It also handles remediation where systems have failed. The firm says its desktop, mobility and application specialists set up protection and management tools so that users can be productive without extra steps.

The site reports large migrations of user populations: the firm says it has moved users to Windows 7, 8.1, 10 and 11, and has moved users to Microsoft Teams. Those figures are the firm's own and describe past engagements.

Strategy, planning and project recovery

IT strategy and planning draws on executives who have held senior technology roles, such as chief information officers and chief technology officers. The firm says these people can help a client get more from its IT investment. It also offers project recovery, where a failing project is rescued, and project management, to support a complex set of tasks on time and within budget.

Document management and information governance are another area. The firm describes modern, mobile tools for managing documents and information. Its site says it has processed more than a million documents in document management engagements.

Reserved expert hours for busy teams

Because many firms struggle to keep a full set of specialists in-house, the firm offers blocks of hours with its experts. Firms reserve these blocks to avoid interruptions to business continuity, and they draw on specialists as needed rather than hiring for every skill.

Legal technology as a focus

The firm's core market is legal technology, and its copy addresses the particular concerns of law departments. It says that corporate legal teams need to manage risk, reduce costs and support the health of the company they serve. Its answer is access to management tools, collaborative technologies and data insights. The firm also serves nonprofit organizations, where it says limited resources make technology support more important, and it describes its mission as providing cost-effective support that helps those organizations meet their objectives.

Events and recognition

The firm runs and attends events designed for learning and networking among its clients, and its site lists upcoming gatherings. The firm describes its own experience and its processes in its own words, and those are the basis for the descriptions above.