Catrian

Catrian is an IT services company in Spain that takes charge of the computer systems a business depends on for its critical operations. Its staff watch over those systems and fix problems so that daily work carries on undisturbed, with support available 24 hours a day, seven days a week.

What Catrian offers

• Systems management — running and monitoring the IT systems behind key business processes.
• Audits and performance planning — reviewing a client's systems and planning their performance, with a preventive approach.
• Infrastructure adaptation — adjusting a client's setup as market priorities shift.
• Round-the-clock support — monitoring and problem resolution at any hour.

Who it works with

Its services fit around a client's existing infrastructure, so firms can avoid spending heavily on keeping those systems in-house and concentrate on growing the business.

Key facts

• Based in: Spain
• Support hours: 24x7
• Policies: publishes a service management policy and an ENS security policy