BlackPoint IT

BlackPoint IT runs outsourced IT for small and mid-sized organisations across the United States. The company says it has been trading since 1977 and keeps offices in Seattle, Portland, Phoenix and Tucson, taking on network management, security and communications so clients can focus on running their business.

What BlackPoint IT offers

• Managed IT services — round-the-clock monitoring, server management, strategic IT planning and technical support.
• Service desk — a helpdesk available at any hour, with recovery from malware incidents included.
• Cybersecurity — threat detection tools, security protocols and training for end users against phishing, malware and DDoS attacks.
• Cloud services — assessment, migration and ongoing management for public, private or hybrid environments.
• Unified communications — on-premise, hosted or hybrid phone systems, plus help choosing a carrier and handling the paperwork.
• Project management — oversight of IT projects against goals, budget and schedule.

Who it works with

It mainly serves small and mid-sized companies around the United States, and offers a network assessment to spot compliance problems and weak systems.

Key facts

• Based in: Seattle, with offices in Portland, Phoenix and Tucson
• Founded: 1977
• Specialisms: virtualisation, cloud infrastructure, unified communications and IT security