Alexaur Technolgy Services

Alexaur Technolgy Services, trading as Alexaur Technology Services, is a family-owned IT support company in Katy, Texas. Since 2001 the same owners have run a local team that looks after the computers, networks and phone systems of small and mid-sized businesses around West Houston.

What Alexaur Technolgy Services does

• Managed IT support: remote and on-site help, round-the-clock monitoring and proactive maintenance.
• Security and compliance: security policies, sound configuration and user awareness training.
• Cloud phone systems: VoIP phone service, video meetings and tools such as Teams and Zoom.
• Data backup and recovery: protection and restoration of business data.
• IT strategy: a network health assessment followed by a custom IT plan.

Customers and markets

The firm serves small and mid-sized businesses in Katy, Brookshire, Fulshear, Sealy and the wider West Houston area, including insurance and legal firms.

Key facts

• Based in: Katy, Texas
• Founded: 2001
• Ownership: family-owned
• Response: 30-minute response time, with over 98% of requests resolved on the first call
• Client tenure: average relationship of more than 10 years