LakMobile

Based in Sri Lanka, LakMobile creates enterprise software for phones, the web and real-time location tracking. The registered company is LAKMOBILE Technology Solutions (Pvt) Ltd, and its work started in 2016 with a first client. The firm says that its early work taught it how new mobile technologies behave once they are deployed in real operating conditions.

Mobile and web applications

The company builds native Android and iOS applications, and web apps, for enterprises in a range of fields. It describes its development as dynamic and cost-effective, and says it delivers on time and to a high standard. Real-time location-based mobile apps are a particular specialism, and the firm has used the same native platforms to reach customers on both Android and iOS.

Internet of Things and cloud systems

LakMobile connects Internet of Things devices to cloud applications through standard protocols, so that a client can monitor device readings in real time. Its systems link to voice assistants and automation services such as Alexa, Google Home, Siri and IFTTT. The company says it is an AWS technology partner and can help clients scale their business on the cloud services provided by Amazon Web Services. It also designs architectures in which separate services communicate with one another through independent protocols.

Dispatch and delivery platforms

The firm has built enterprise taxi booking and dispatch systems, which assign cabs automatically or by hand. Passengers, drivers and corporate customers each have an app. Its delivery platform gives delivery staff a mobile app with real-time tracking, and the company says the approach reduces idle time for fleets used in e-commerce, logistics and transport.

Call centre and telephony systems

For call centres, LakMobile offers a VoIP solution built on the VICIDIAL platform, which the company says can serve thousands of agents. Real-time performance reports help supervisors keep agents productive and reduce idle time. Its AI and machine learning work covers large data sets, which it mines for buying habits and forecasts.

How projects are run

The company works in an agile model, with iterative sprints of three to four weeks, and it manages its software projects in JIRA and Bitbucket. Requirements are captured first and then frozen, with client sign-off obtained before design and development begin. Testing and verification follow development, and the system goes live once the users have accepted it.

Recent projects and recognition

Its project list includes a self-care mobile app for a national telecommunications provider, an online debt recovery platform used in Turkey, an emergency ambulance app that transmits a patient's GPS location, a food delivery platform in Vietnam, a heart pulse monitor that sends readings to a phone in Japan, and a TV app for Android and Apple TV in Australia. The firm says it won a startup award at the NBQSA, which helped it win more clients. Its customers include telecommunications providers, a large supermarket chain and emergency and taxi services in Sri Lanka, as well as overseas clients.