Klauke Enterprises

An outside IT department for mid-sized German companies

From Meschede in the Sauerland region of North Rhine-Westphalia, Klauke Enterprises acts as an external IT department for businesses of the German Mittelstand. It says it works for more than 150 companies in industry, medical technology and technology, and it frames its offer around the situations such firms recognise: no IT specialist in the building, slow help when something breaks, servers nobody maintains, licences paid for people who left long ago, and a cyber insurer's questionnaire nobody knows how to answer.

What the company runs

The core services are IT infrastructure, modern workspace (Microsoft 365 and the equipment around it), IT security and a helpdesk. The company also lists managed services, software development, and designing and building server infrastructure, in the cloud, in hybrid form or on premises, with colocation for customers who run their own hardware. Managed services are described as covering service strategy and planning, development and delivery of services, operation of infrastructure, and continuous monitoring and improvement, all from Germany.

Security, backup and compliance

The company presents itself as the client's IT security, backup and scaling partner. It points to regulations that affect many mid-sized firms, namely NIS-2, DORA and ISO 27001, and says it handles the practical side: documentation that an insurer can ask for after an incident, tested backups and licences that are monitored rather than forgotten.

Case studies

Three client situations are described on the site. A maker of ECG devices in a regulated field needed firewalls, network and Microsoft 365 set up in one pass to prepare for ISO 27001 certification. A telecommunications provider that runs its own hardware for its own customer projects needed a strong backbone, service and DDoS protection without a provider interfering in its operations. A supplier of learning software for operators whose training must be documented needed data kept in Germany and room to scale when a large customer joins.

Ways of working

The site sets out a method and what a client can expect, starting with a conversation and a look at the client's existing IT, so that the business can concentrate on its own work.

Klauke Enterprises is an IT services company in Meschede, NRW, acting as an external IT department for mid-sized German businesses. It runs IT infrastructure, administers services and applications, and provides managed services.

Services

• Managed IT services: running and maintaining infrastructure, services and applications so clients can focus on core work.
• Infrastructure: planning and building servers and infrastructure, in the cloud, hybrid or on-premise.
• IT security and compliance: security and compliance support for NIS-2, DORA and ISO 27001, including backups.
• Helpdesk: helpdesk support for staff facing IT problems.
• Colocation: colocation hosting for client servers.
• Software and automation: software solutions and automation of processes.

Who it works with

Its website says it works with more than 150 companies from industry, medicine and technology.

Key facts

• Based in: Meschede, NRW
• Clients: more than 150 companies