Kappa Computer Systems LLC

A managed service provider serving the Orlando area since 1997, Kappa Computer Systems takes on the running of a company's technology for a single monthly cost. It says it has operated for more than 25 years, since before managed IT was an industry in its own right, and that it serves Orlando, Lake Mary, Altamonte Springs and the rest of Central Florida. It describes itself as security-centric.

What the monthly service includes

According to the company, one monthly fee covers its help desk, monitoring of the network, security, support for Microsoft 365, backups with disaster recovery, server support, coordination with outside vendors and IT consulting. It promotes a team of IT experts behind each client, working around the clock, and says it wants to free business owners from the chores of managing their own technology. Its wider list of full-service work also includes phone systems, cabling, procurement, website design, domain purchasing and SEO, and it positions itself as one point of contact for anything technical.

Security as a program, not a product

The company argues that no single device or piece of software can protect a business from modern attacks, and that it takes a complete security program. Its security work involves firewalls, intrusion detection, antivirus, MDR software and encryption, with the aim of protecting against unauthorized access, data breaches and cyberattacks.

Moving from servers to hosted cloud

For companies thinking about replacing an aging on-site server, the provider points to hosted cloud services as a flexible and scalable alternative that can reduce infrastructure costs and keep data reachable from anywhere. It says its support team manages each stage of a migration and the support that follows.

New networks and consulting

A new business that needs a network built from the ground up, or an established one that wants its network restructured, is another group it addresses. Its consulting projects run through design, planning, installation, configuration and later support, with the stated purpose of avoiding the cost in time and productivity of a poorly planned network. It also takes over the job of coordinating multiple technology vendors, so that the client deals with one party.

The company says it treats each client as if they were the only one and that it wants technology to be an asset to the business that uses it.

Kappa Computer Systems LLC is a managed IT service provider based in Orlando, Florida. It supports businesses in Orlando, Lake Mary, Altamonte Springs and across Central Florida, and describes itself as security-centric.

Services

• Managed IT support: help desk support, network monitoring and server support.
• Cybersecurity: firewalls, intrusion detection, antivirus, managed detection and response software and encryption.
• Cloud hosting: hosted cloud servers that replace on-site servers, with migration and ongoing support.
• Backup and recovery: backup and disaster recovery, plus Microsoft 365 support.
• IT consulting: network planning, restructuring of IT networks and vendor coordination.

Who it works with

Businesses across Central Florida and the wider US, from new companies building a network to established firms restructuring theirs.

Key facts

• Based in: Orlando, Florida
• Founded: 1997, with more than 25 years of experience
• Services: managed IT, cybersecurity and cloud hosting