GAN Computer

Managed IT for Hampton Roads firms

Family owned and run, GAN Computer Services supports smaller and mid-sized companies around Hampton Roads, including Virginia Beach, Norfolk and Chesapeake. The firm says clients get the backing of a full IT function without having to recruit one internally. Its managed services aim to keep systems secure, stable and easy to manage, with a help desk, network oversight and on-site visits as part of the mix. For the businesses it serves, that usually means fewer interruptions to daily work and one provider accountable for the whole technology environment.

Cybersecurity, backup and recovery

The firm's security work covers mail protection, firewall management, managed detection and response, and staff training on awareness. For data, it describes backup and disaster recovery services built to fit a company's budget and its specific needs. Its argument is that a daily backup is not enough, because losing a day's work to a network failure can be costly, and that cloud backup runs continuously so files can be recovered after a failure.

Cloud services, hosted email and phone systems

Cloud services let a business avoid large upfront infrastructure costs and focus on the projects that set it apart. GAN Computer offers hosted Exchange email, in which the provider runs a Microsoft mailbox on its own server so clients can reach email, contacts, tasks and documents from different places and devices. It also sells voice over internet protocol (VoIP) telephone systems that use the company's existing internet connection and offer features such as automated attendants and call queues.

Cabling, sound masking and partner services

Additional services include cabling infrastructure, where the firm explains that Ethernet cable categories are standardized so a business can choose the right type for its application, and sound masking for offices. The firm also lists partner services, including a password management product and a file synchronization service.