Firewall

24/7 managed IT for Orlando offices

Winter Park, Florida is home to Firewall Computer Services, an IT support company. It looks after small and medium-sized businesses across the Orlando area. The company's stated purpose is to keep client systems running so that owners can focus on growing their business. It describes its service as managed IT: it takes care of technology so the client does not need a full in-house team. Support is offered around the clock, and the company says businesses rely on their technology working all the time, which is why it provides reliable 24/7 service.

Servers, networks and cloud support

The core of the work is managing business servers and networks, including systems hosted in the cloud. The company lists this as its first service, alongside separate cloud computing support. The site says its flat-fee plans are designed to reduce a client's costs and limit its business risks, and that they help clients realize productivity gains and a return on their IT spending.

Backup, recovery and email protection

The firm backs up business data and plans for recovery after a disaster, so that a company can get back to work if its systems fail. It also protects business email from spam, and monitors computers for viruses and spyware. These protections are listed as separate services, and the company presents them as part of the same managed package rather than as one-off fixes.

Device support and repairs

Support extends to smartphones and tablets, and to laptop and computer repair. The site lists this alongside its server and network work, so a client with a mix of office equipment can use one provider for both the central systems and the devices that staff carry or use at their desks.

Sectors served

The company lists the industries it works with, among them accounting firms, insurers, hotel operators, non-profit groups, and manufacturers, along with legal offices, medical practices, construction firms, shops and restaurants. Clients in these sectors are offered the same range of services, and the site includes an "Other" group for businesses outside them. The company's own wording places its work in the day-to-day running of offices and shops, where technology must work without interruption.